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Old 06-30-2018, 08:40 AM
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Default Google Duplex really works and testing begins this summer

Google Duplex really works and testing begins this summer
This is what it’s like to take a restaurant reservation from an AI
By Dieter Bohn@backlon Jun 27, 2018, 9:00am EDT

In a restaurant in Mountain View, California yesterday, Google gave several small groups of journalists a chance to demo Duplex. If you don’t recall, Duplex is the AI system designed to make human-sounding voice calls on your behalf so as to automate things like booking restaurant tables and hair appointments. In the demo, we saw what it would be like for a restaurant to receive a phone call — and in fact, each of us in turn took a call from Duplex as it tried to book a reservation.

The briefings were in service of the news that Google is about to begin limited testing “in the coming weeks.” If you’re hoping that means you’ll be able to try it yourself, sorry: Google is starting with “a set of trusted tester users,” according to Nick Fox, VP of product and design for the Google Assistant. It will also be limited to businesses that Google has partnered with rather than any old restaurant.

The rollout will be phased, in other words. First up will be calls about holiday hours, then restaurant reservations will come later this summer, and then finally, hair cut appointments will be last. Those are the only three domains that Google has trained Duplex on.
The demos we saw had many of the same elements that made the original demonstration at Google I/O so impressive: the voice sounded much more human than normal, complete with “umms” and “ahhs.” It also featured something we didn’t hear in May: each call started with an explicit statement that the call was being recorded. .

https://www.theverge.com/2018/6/27/1...ervations-demo
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Old 06-30-2018, 08:53 AM
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Default Re: Google Duplex really works and testing begins this summer

Just the other day I got a call from someone (group,org,biz?) asking me about my social security bennys and helping me get all i was due. Something i had been looking into. It sounded like a typical sales call, but with a bit more professional sounding and pleasant woman. After almost a minute of talking to this "woman" her odd response and a few long pauses to replies tipped me off to thinking this was a computer. so i just asked "Are you a real person?" the reply was a pleasant chuckle and
"that's funny, I've never been asked that question. i have to read from a specific script so i guess i sound a bit odd sometimes, chuckle..."
I laughed in reply and agreed, then told "her" that i wasn't interested and the reason why then "she" asked 2 more questions that showed me that "she" wasn't listening or prepared to respond to my reply.
so i asked again
"Are you a real person?" the reply was a pleasant chuckle and
"that's funny, I've never been asked that question. i have to read from a specific script so i guess i sound a bit odd sometimes, chuckle..."

I hung up the phone.


living in the future is getting creeper.

I've been thinking of ways to respond to this in future... getting names of companies that use this with me and complaining is one.
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