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Old 09-08-2008, 05:54 PM
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Thumbs down Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

Bed, Bath & Beyond refused to let some customers use the phone to call 911 after they saw a toddler locked in a hot car in the store's parking lot. The witnesses told the local news that the employees told them, "...You cannot call no one, what goes on in the parking lot is not our concern."

"I said, lady, there is a child out there in a hot car and it's locked and it needs help. And I said, will you let us use your phone and call and she said no, we will not get involved."

The Lexington police arrived, smashed the car window and gave the 3-year-old some water. The mother was arrested and charged with wanton endangerment. Meanwhile, Bed, Bath & Beyond has issued a statement about the incident.
"The customer did ask the store to contact the authorities, the store suggested that the customer, who had witnessed the situation, contact 911. We are pleased that the manner was addressed in a timely manner and will use this incident as a training opportunity."
Bed Bath And Beyond: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

1) It's annoying that the article refers to the actions as if the "Store" did them.
Some idiot employee and/or manager is responsible. If the same thing was done at 10 other BB&B, I'm betting they would jump on the phone themselves.

2) The whole "non-involvement" complacency is amazing. Even if it's JUST to call the cops to help another person, the answer is "no"?
I would love a follow-up interview with the person that actually said "no". What was running through their mind? "I might alienate a customer."???
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Old 09-08-2008, 06:12 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911


I've worked retail and never had anyone tell me not to get involvev in parking lot incidents. And, if they did, I would ignore that order if a life was in danger.

More information.


Store scrutinized for failing to help child in van at On the Beat in the Bluegrass
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Old 09-08-2008, 07:13 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

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Originally Posted by foundit66 View Post
[indent][color="Navy"]

2) The whole "non-involvement" complacency is amazing. Even if it's JUST to call the cops to help another person, the answer is "no"?
I would love a follow-up interview with the person that actually said "no". What was running through their mind? "I might alienate a customer."???
I'd say given the hiring criteria at many retail establishments nowadays, it was
AIR
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Old 09-09-2008, 03:30 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

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Originally Posted by foundit66 View Post
I would love a follow-up interview with the person that actually said "no". What was running through their mind? "I might alienate a customer."???
I suggest a PPV ass-kicking of the idiot with the proceeds going to the Faithful_Servant 2x4's For the Cranial Adjustment of Bottom-Dwelling Idiots Fund.
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Old 09-09-2008, 03:32 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

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I suggest a PPV ass-kicking of the idiot with the proceeds going to the Faithful_Servant 2x4's For the Cranial Adjustment of Bottom-Dwelling Idiots Fund.
Damn lobbyist...
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Old 09-09-2008, 03:47 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

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Damn lobbyist...
Just because my brother-in-law works for one of the largest 2x4 producers in the world does not mean I'm doing anything wrong. I'm just trying to make the world a better place by educating people on the best way to fight Rectal Cranial Inversion Syndrome. The fact that I or someone close to me is making millions from this is just a coincidence. (I've been studying a former VP's method of getting rich).
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Old 09-10-2008, 01:48 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

I think that idiot manager and employee should both be fired. Absolutely no common sense whatsoever.
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Old 09-12-2008, 03:46 PM
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Thumbs up Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

Police have charged Elizabeth Miller, the manager of the Bed, Bath & Beyond in Lexington, Kentucky, who refused to let a couple use the store's phone to call 911 to report a three-year-old locked in a van, and refused to make an announcement over the store's PA system. The charge is "failure to report dependency, neglect and abuse, a Class B misdemeanor that carries a maximum sentence of 90 days and a maximum fine of $250."

The county attorney quoted in the Kentucky Leader-Herald article points out that common decency should always trump any store policy, misinterpreted or not. In fact, it's the law!
First Assistant Fayette County Attorney Brian Mattone told the Herald-Leader Thursday that under the duty-to-report statute, everyone has the duty to report dependency, neglect and abuse of a child if they have knowledge of it. Mattone said prosecutors thought that Miller, through witnesses, had knowledge of possible abuse or neglect. Moreover, there is language in the statute that says “nothing should relieve their obligation to report,” Mattone said.
Bed Bath And Beyond: Charges Filed Against Bed, Bath & Beyond Manager Who Refused To Allow 911 Call

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Old 09-12-2008, 03:54 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

My proposed punishment - All phones registered in her name are to be blocked from using 911 for a period of 3 years...

Hope you don't need it, toots...
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Old 09-12-2008, 04:01 PM
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Default Re: Bed, Bath & Beyond Will Not Let You Use The Phone To Call 911

Quote:
Originally Posted by foundit66 View Post
Police have charged Elizabeth Miller, the manager of the Bed, Bath & Beyond in Lexington, Kentucky, who refused to let a couple use the store's phone to call 911 to report a three-year-old locked in a van, and refused to make an announcement over the store's PA system. The charge is "failure to report dependency, neglect and abuse, a Class B misdemeanor that carries a maximum sentence of 90 days and a maximum fine of $250."

The county attorney quoted in the Kentucky Leader-Herald article points out that common decency should always trump any store policy, misinterpreted or not. In fact, it's the law!
First Assistant Fayette County Attorney Brian Mattone told the Herald-Leader Thursday that under the duty-to-report statute, everyone has the duty to report dependency, neglect and abuse of a child if they have knowledge of it. Mattone said prosecutors thought that Miller, through witnesses, had knowledge of possible abuse or neglect. Moreover, there is language in the statute that says “nothing should relieve their obligation to report,” Mattone said.
Bed Bath And Beyond: Charges Filed Against Bed, Bath & Beyond Manager Who Refused To Allow 911 Call

Mark one up for justice.
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