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News & Current Events Discuss McDonald’s acquires A.I. company to help automate the drive-thru, its third tech deal at the General Forum; Originally Posted by mr wonder So are people trying to say that if technology got cheaper than paying the CURRENT ...

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Old 09-12-2019, 07:27 PM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by mr wonder View Post
So are people trying to say that if technology got cheaper than paying the CURRENT minimum wage employees, that McDonald's would NOT look at automation?
How low should wages go to compete with new low cost tech? $5 an hour 1$?

Technology has implication for various employment areas, no matter what the pay.

Also, do folks consider what's the cost is to the the country when companies pay large number of workers less than a living wage?
I went to a McDonalds yesterday for lunch, and they have the ordering kiosks. For that hour, I didn't see anyone use them, they all just went to the cashier as if the device wasn't even there. Nearly the situation at any Taco Bell I've been to with a kiosk. Like the only time I see them being used is durimg a lunch rush, and even then it's like one or two people while everyone else stands in line.

It might change later, but ATM, it feels like stuff like this is meant to complement, not replace, actual staff.

Just my observation.
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Old 09-13-2019, 05:55 AM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by mr wonder View Post
So are people trying to say that if technology got cheaper than paying the CURRENT minimum wage employees, that McDonald's would NOT look at automation?
How low should wages go to compete with new low cost tech? $5 an hour 1$?

Technology has implication for various employment areas, no matter what the pay.

Also, do folks consider what's the cost is to the the country when companies pay large number of workers less than a living wage?
When you artificially raise the cost of labor (as in almost doubling the min wage ), companies will look for ways to offset that sudden and steep rise in labor costs. When wages are kept in line with their business model, there is less incentive to automate.

Would they automate anyway? It really depends on the cost/benefit analysis. Automation for the sake of automation, makes no sense. Automation is done to keep costs low and productivity high. But I will say that those rare occasions when I go to a fast food establishment and receive an order that is wrong or poorly done, it leads me to believe that automation may be long overdue.
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Old 09-13-2019, 01:01 PM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by WallyWager View Post
I went to a McDonalds yesterday for lunch, and they have the ordering kiosks. For that hour, I didn't see anyone use them, they all just went to the cashier as if the device wasn't even there. Nearly the situation at any Taco Bell I've been to with a kiosk. Like the only time I see them being used is durimg a lunch rush, and even then it's like one or two people while everyone else stands in line.

It might change later, but ATM, it feels like stuff like this is meant to complement, not replace, actual staff.

Just my observation.
No question, ATM's absolutely replaced real people. Most banks have them on site so you use them instead of a teller.

As for me, my old bank eliminated the tellers. Went to ATM's with a call button for custom services. I left it for a bank that has no tellers, but employees who take you to their desk for the transactions.

Some banks want volumes of billable transactions. Some want quality service and volumes of good loyal customers. I prefer the latter.
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Old 09-13-2019, 01:25 PM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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No question, ATM's absolutely replaced real people. Most banks have them on site so you use them instead of a teller.
Sadly, the credit union that I use has gone to a no-employee model. Rather, I touch a screen, and--eventually--get someone located in another city (perhaps even another state) who helps me.

This is the highly impersonal model of banking--which seems to have now taken hold.
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Old 09-13-2019, 11:07 PM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by pjohns View Post
Sadly, the credit union that I use has gone to a no-employee model. Rather, I touch a screen, and--eventually--get someone located in another city (perhaps even another state) who helps me.

This is the highly impersonal model of banking--which seems to have now taken hold.
My credit union just did the same thing. Really awkward making a deposit...
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Old 09-14-2019, 12:01 AM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

sarcasm alert!!
Well i guess the tellers and bank managers etc were being paid too much right?
Maybe they all should have just been paid minimum wage... THEN we'd all still have people to talk to in the Banks and Credit Unions right?

I mean those people just weren't worth it to the banks. All those bank jobs were probably jobs just KIDS should have though right? Temporary until they could all get 'something better'!
Those people who lost their bank jobs were probably just lazy anyway... right?
the Bank has to make a profit (read 'the biggest profits possible') , the bank and CU employees were just to much of a burden. it's just economics... free market... capitalism.

explore all the way to reduce employees... -cough-I mean wages.... i mean cost.

Just because they lost those jobs it isn't a real lost... If they aren't lazy they could just work 2 or 3 minimum wage jobs... until they can take time off to interview for a few good ones where they can use the SAME skills... Umm well ok... I guess mostly all those kind of jobs are becoming scare becasue of TECH ... soooo they should just GO to school and learn a new skill... after working their 2 or 3 minimum wage jobs. If they aren't lazy that is.... right?
end sarcasm---

bottom line Technology will be explored in EVERY situation were people are employed. Technology does more and gets cheaper everyday. It'd be fiscally irresponsible for corporations not to be continually checking for ways to replace people with TECH.

Fast food, self check outs and all other customer service jobs are on the for front and in the face of he public. Many other jobs behind the scenes have already gone the way of the dodo like many formally well paying factory jobs where robots now do a lot of the work.

it's not simply the potential of paying higher minimum wage that makes replacing people attractive to corporations.
It's paying ANYONE.
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Old 09-14-2019, 12:16 AM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

Just an slight aside, when i got laid off many years ago,
I drove uber and worked at a pizza place and did odd jobs to try and cover what my one paycheck covered of household expenses.
Anyway, the point i want to make is that in doing all the jobs i did. I could not responsibly afford to even eat at McDonald's or really even buy the discounted pizza at the place i worked at.
The pressure and stress of living just above homelessness WHILE working is tremendous. the temptation to take gov't assistance Instead of work is real. especially when the alternative is 3 jobs and barely being able to or NOT being able to afford a place to live, utilities, food etc...
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Old 09-14-2019, 07:40 AM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by pjohns View Post
Sadly, the credit union that I use has gone to a no-employee model. Rather, I touch a screen, and--eventually--get someone located in another city (perhaps even another state) who helps me.

This is the highly impersonal model of banking--which seems to have now taken hold.
Yeah but, I remember the days before automated paycheck deposit where every payday required a lengthy visit to the bank to get some cash and be able to pay bills. If it happened to be a time when social security checks it was worse, the line moved slower than ever.

Nowadays I live in a prosperous area but the bank teller is behind a clear shield so we have to share my business by shouting.

Give me the ATM any day.
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Old 09-14-2019, 11:09 PM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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McDonald's has been paying attention to the drive for raising the minimum wage by government mandate.



Inflating employee costs has implications the advocates of the so-called living wage will never admit.



Oh but wait, raising the minimum wage won't hurt employees, employers like McDonald's will have no choice to comply.

https://www.cnbc.com/2019/09/10/mcdo...rive-thru.html
I wonder how many Big Mac's the
PHP Code:
automated the drive-thru 
will be ordering?
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Old 09-15-2019, 09:05 AM
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Default Re: McDonald’s acquires A.I. company to help automate the drive-thru, its third tech

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Originally Posted by AZRWinger View Post
McDonald's has been paying attention to the drive for raising the minimum wage by government mandate.



Inflating employee costs has implications the advocates of the so-called living wage will never admit.



Oh but wait, raising the minimum wage won't hurt employees, employers like McDonald's will have no choice to comply.

https://www.cnbc.com/2019/09/10/mcdo...rive-thru.html
I am not going to cheer this. The raising minimum was has nothing to do with this. Companies are simply looking to cut costs. If your boss could replace you with a machine he will and it won't matter how your pay is or how valuable you think you are to the company. You are no more valuable to your employer than that fry cook or cashier is to McDonalds. Automation is going to destroy peoples ability to get jobs because we will get to a point were everything is done by a machine or robot.
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