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Law & Order Discuss Amazon illegally billed parents for kids' in-app purchases, judge rules at the Political Forums; Amazon illegally billed parents around the US for allowing their children to make in-app purchases without their knowledge or permission, ...

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Old 04-28-2016, 02:19 AM
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Default Amazon illegally billed parents for kids' in-app purchases, judge rules

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Amazon illegally billed parents around the US for allowing their children to make in-app purchases without their knowledge or permission, a federal judge ruled on Tuesday. The judge decided in favor of the Federal Trade Commission, agreeing with its complaint that Amazon surprised consumers with charges because it failed to sufficiently inform them that games labeled "free" could later allow purchases to be made.

The case will now continue as Amazon and the FTC work out damages. The FTC is hoping to make Amazon fully refund purchases made by children, starting from the launch of in-app purchases in November of 2011 all the way to June of 2014, when Amazon finally added more thorough disclosures and prompts. Amazon did not immediately respond to a request for comment.

Amazon had been receiving complaints about surprise in-app purchase billing prior to its changes in 2014. At first, it hadn't warned customers of the existence of in-app purchases at all. Eventually it began to present smaller notices and occasionally require a password, but the FTC argued that both were insufficient. Later on, Amazon began presenting a pop-up requiring authorization upon making a first in-app purchases.

The FTC filed its case against Amazon in 2014. That same year, it settled with both Apple and Google over this very same issue. Between the two, it recovered consumer refunds topping $50 million.
Amazon illegally billed parents for kids' in-app purchases, judge rules | The Verge

Yowza.
But presenting kids with a way to charge for "free" game play without adequately warning parents is pretty messed up.
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Old 04-28-2016, 07:36 AM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

The games warn about in app purchases when they are selected for downloading. They also have full versions available for purchase along with the free version.

This would.not be a problem if kids are supervised as they play the games.
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Old 04-28-2016, 09:09 AM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

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Originally Posted by AZRWinger View Post
The games warn about in app purchases when they are selected for downloading. They also have full versions available for purchase along with the free version.

This would.not be a problem if kids are supervised as they play the games.
I don't think little people are capable of handling a cellphone until they turn full adult. Allow them access to their parent's home and emergency services, and they can live with it. Social media? They can talk with their friends in person.

In all fairness, I know there are full-fledged adults who have the brains of dumbasses when it comes to cellphone use. But they are adults.
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Old 04-28-2016, 11:55 AM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

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The games warn about in app purchases when they are selected for downloading. They also have full versions available for purchase along with the free version.
This would.not be a problem if kids are supervised as they play the games.
The article explains that warnings on purchases has not always been the case.

If the app requires authentication in order to make a purchase (like I think most do today), then I think for the current app behavior there is more of an iron clad defense.

But for the way these apps first came to the market with no safeguards?
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Last edited by foundit66; 04-28-2016 at 12:02 PM..
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Old 04-28-2016, 12:58 PM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

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Originally Posted by AZRWinger View Post
The games warn about in app purchases when they are selected for downloading. They also have full versions available for purchase along with the free version.

This would.not be a problem if kids are supervised as they play the games.
bingo
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Old 04-28-2016, 01:56 PM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

The problem is with unsupervised kids, not amazon IMO. If the kids bought stuff, the parents are responsible for payment.
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Old 04-28-2016, 02:01 PM
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Default Re: Amazon illegally billed parents for kids' in-app purchases, judge rules

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The problem is with unsupervised kids, not amazon IMO. If the kids bought stuff, the parents are responsible for payment.
I don't see it that way because it was the same with book clubs and Columbia records. it was up to the seller/advertiser to make sure they were dealing with a person of age. I don't see this any differently than that old rule
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